Privacy Policy

The privacy and protection of our customers’ personal data is of primary importance to us. We want you to feel safe and confident when visiting our website and to consider data protection as a quality feature oriented towards the customer. Please read this Privacy Policy carefully, as it informs you of your rights, as well as the scope and manner in which your personal data is processed by our website, which fully complies with the General Data Protection Regulation (GDPR 2016/679). You may view the full text of the Regulation at: GDPR Regulation.

The Regulation requires that all information provided to data subjects about the processing of their data be concise, transparent, intelligible, and easily accessible. For this reason:

• Our website provides information about the services offered. Browsing is carried out through a secure server using Standard SSL 256-bit encryption.

• Users of https://www.argolis-juices.gr/ who are minors may access the services only with the consent of their parents or guardians. If such conditions are not met, minors must refrain from using the services, pages, and content of the website.

What is personal data and what data do we collect?

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”). Anonymous information is not considered personal data.

When you complete the contact form, register on our website, subscribe to our newsletter, connect via social media, request information or technical support, or use online chat/message boards, we collect the data you provide, such as identification data, contact details, or financial data.

We may also receive personal data from third parties, such as technical and tracking data from providers (e.g., Google Analytics), or from third parties legally authorized or permitted by you to share such data (e.g., social media). Such use will only take place where permitted by law.

We do not collect special categories of personal data (e.g., data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or sexual orientation) nor data relating to criminal convictions (Articles 9 & 10 GDPR). If you do not permit us to collect your data for the purposes stated herein, we may not be able to provide our services optimally.

How and why do we use your personal data?

• When processing is necessary for the performance of a contract with you (e.g., when you make a purchase online or in-store).

• When processing is necessary to comply with a legal obligation (e.g., accounting or tax obligations).

 

Advertising & Marketing

If you have given your explicit consent, depending on the personal data you have provided, we may send you marketing communications via e-mail, SMS, Viber, etc., regarding our products and services.

You may unsubscribe at any time by using the link at the end of each newsletter, contacting our customer service at +30 27420 27412, or sending an e-mail to info@7grapes.gr.

Use of Cookies

Cookies are small code fragments stored during your browsing session. Categories include:

• Cookies necessary to store user input during a session (e.g., forms).

• Authentication cookies for services requiring login (e.g., online banking).

• Security cookies (e.g., preventing repeated failed login attempts).

• Multimedia cookies (e.g., Flash cookies during video playback).

• Load-balancing cookies.

• Preference cookies (e.g., language, search results display).

• Social media plug-in cookies.

• First-party and third-party advertising cookies.

• Third-party cookies for analytics, market research, or product improvement.

• Web analytics cookies for statistical purposes.

Upon first visiting our website, you will be asked to consent to specific categories of cookies.

Data Disclosure

As a rule, your data is not transferred to third parties. Exceptions apply where processing is carried out on our behalf by carefully selected processors contractually bound under Article 28 GDPR (e.g., suppliers, legal advisors, accountants, hosting services, payment processors, fraud prevention, social media connections).

No personal data is transferred outside the European Union.

Data Security

We have implemented appropriate technical and organizational measures, both at the time of processing and by default, to ensure data minimization, integrity, and protection in accordance with the GDPR. In the event of a data breach, both you and the supervisory authority will be informed without undue delay.

Data Retention

Personal data is processed only as long as necessary for the purposes stated in this Policy and retained only for as long as required by law or business necessity, in line with GDPR principles of minimization and storage limitation.

Your Rights under GDPR

If you are an EU resident, you have the following rights:

• Right to information about how your data is used.

• Right of access to obtain a copy of your personal data.

• Right to rectification of incomplete or inaccurate data.

• Right to erasure (“right to be forgotten”), unless prevented by legal obligations.

• Right to restrict processing.

• Right to data portability in a commonly used format.

• Right to object to processing (e.g., for direct marketing).

• Right not to be subject to automated decision-making, including profiling.

• Right to lodge a complaint with the competent Data Protection Authority.

Requests will be answered within one (1) month, extendable in complex cases with prior notification. We may require additional information to verify your identity as a security measure.

Updates

This Privacy Policy was last updated on August 28th 2025. Please check regularly for any modifications.